Privacy policy

What we collect

When you place an order we collect the email address you provide, the product you purchase, payment confirmation details from our payment partner, and basic technical logs needed to keep the service running (such as order references and timestamps).

How we use it

We use this information to:

• Process your payment and fulfill your gift card order
• Email your card code and related order updates
• Prevent fraud, debug issues, and improve reliability
• Meet legal and accounting obligations

What we do not do

We do not sell your personal information. We do not require you to create a public account to buy a card. We only share data with service providers who help us run payments, email delivery, and hosting — and only as needed for those purposes.

Payments

Card and bank payment details are handled by our payment partner. We do not store your full card numbers on our servers.

Retention

We keep order records for as long as needed for fulfillment, support, dispute resolution, and legal requirements, then delete or anonymize them when they are no longer required.

Your choices

You may contact us via the support email on your order confirmation to ask what data we hold about an order, or to request correction where appropriate. Some records must be retained for compliance even if a marketing preference changes.

Contact

Questions about this policy: support@jahbyte.com.